Friday, November 28, 2014

What’s common between Narendra Modi, Sholay, Microsoft and The Beatles?

Narendra Modi is the new star of the political world, whose charisma refuses to fade. He has given hope to not just his nation but the world too. His success run just doesn’t seem to end. However, if you look closely you realize he is not a one-man army. There is another person always next to him, his close confidante who is equally responsible for the thundering success of BJP and Modi. The man is Amit Shah. Together, the duo is creating magic. They are the best partners and their partnership is the secret of their success.

Modi and Shah are the new age Jai and Veeru of Sholay! The iconic film and its unforgettable story of two friends is the best example of what a great partnership can do.  

History is full of examples of great partners. Be it Narendra Modi and Amit Shah or Sherlock Holmes and Watson. It’s the pairs that together have done wonders and achieved great results. Man is a social animal and the smallest possible social unit is a group of two. However, the dynamics of this group has rarely been studied in depth. Numerous success stories have had a pair at the center. Look at the rock band The Beatles. At the heart of this were two extremely talented people John Lennon and Paul McCartney. They were both extremely talented individuals and when they paired up, they helped ignite the hidden fire within each other. As a result, together they produced music, which was a class apart. 

Tuesday, October 21, 2014


More than forty years ago, Peter Drucker had said, "The aim of marketing is to know and understand the customer so well that the product or service fits him or her and sells itself."

The key words here are ‘know and understand the customer’. Never in the history of marketing has this point been more important than now and never has it been easier to know and understand a customer than now! The relation is simple – the better you know them, the better you can serve them and the lesser you need to market to them. Personalization is nothing new to business. A lot of companies have been following this business strategy for a very long time.

Take the case of Dell. It’s been personalizing its computers for decades. Nike and Adidas allow customers to design their own shoes; the BMW Mini has a facility where customers can design the roof of their car online and it will be made accordingly. Even banks are giving customers the option to design their cheque books and credit cards. Ikea lets you customize your furniture.

Extreme Personalization
Personalization is not something new. Marketers have been practicing it for long. However, mere personalization will not suffice this time for now is the era of ‘extreme personalization’. Sephora is one such beauty brand that has found how personalization reflects directly on the balance sheets. It has a loyalty program named ‘Beauty Insider’ which can define your skin tone and show you a list of products that match it. Once the customer becomes a part of this program, her profile can be accessed through the mobile or desktop or even the iPad at the store. This makes the job of the salesperson much easier as she knows which products would suit the customer best. The customer goes back satisfied and sure that she has got the best match.

Thursday, July 24, 2014


In June 2014, Google launched a new version of Android named AndroidOne that would help smartphone makers to make very cheap smartphones. This latest software platform will be launched in India first in collaboration with three smartphone manufacturers: Micromax, Spice and Karbonn. Google has partnered with these three manufacturers so that they can pool in resources and make high quality, low priced smartphones.
The mission?
Google and the head of its Android division Sundar Pichai want the next one billion smartphone users to be their customers.
Google will do all the hard work. It is figuring out all the material costs and giving support to all the low-end smartphone manufacturers. And not just the software support, but also the hardware support. This is being done to decrease the total cost of the phone to try and keep it under $100. Add to this the fact that Google will also invest Rs.100 crores with its partners on advertising and marketing of the $100 smartphone!

Why is it doing this?
It’s putting in this hard work on the hardware and software fronts so that eventually, these smartphone users start accessing Google’s services like Google Play, Google Store etcetera, and this would in the long run increase Google’s profits. More importantly, it would help it fight competitors like Nokia (Windows platform from Microsoft). Not just this, but having more users means more data and more advertisements... and consequently more money for Google.

Monday, June 23, 2014


Michael Jackson returned to the stage last month in May to dance to the beats of the song “Slave to the rhythm” from the recently released ‘XSCAPE’ album. A ‘virtual’ Michael Jackson took on the stage and set it on fire. He made it to the headlines across the globe. The general public, the fans, the music lovers, the media itself could just not stop talking about it.

Back in India, in May, another superstar used the same technology to address dozens of rallies in the remote towns all over the country. From Andhra Pradesh to Bihar, from Allahabad to Nainital, he addressed more than 800 such gatherings leaving the voters awe struck and mesmerized. Yes, that was Modi, who too like Michael Jackson used the ‘hologram’ technology to reach out to the maximum number of people and convince them to vote for BJP. Going by the results, it seems to have worked out fantastically well for both Michael and Modi.
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